Frequently Asked Questions
ak887 FAQ — Answers to All Your Questions
Everything you want to know about deposits, withdrawals, bonus terms, and staying safe — all laid out clearly in one place.
While playing at ak887, you may have many questions — from making a deposit to withdrawing bonus winnings. On this page we have organised the most frequently asked questions into four sections: security, withdrawals, deposits, and bonus terms. Every answer is written in plain language with Bangladeshi players in mind. If you cannot find an answer here, reach out directly via our 24/7 live chat or email.
Stay Safe
The most reliable way to identify a fake site is to check the address bar. The only official address for ak887 is ak887.bar — any other similar-looking domain (ak887.com, ak887-bd.net, etc.) could be fake. Make sure your browser shows a green padlock and HTTPS. If someone sends you a link via message or social media, do not click it directly — type the address yourself.
A good password has at least 12 characters and combines uppercase and lowercase letters, numbers, and special characters (such as @, #, !). Never use your date of birth or name. Most importantly — do not use your ak887 password on any other site. Keeping a unique password means that even if another site is hacked, your ak887 account stays safe.
Change your password immediately and notify us via live chat or at [email protected]. The support team will review the account activity and can temporarily lock it if needed. Then log out of any devices or browsers you do not use. If you receive a login-alert email in the future, do not ignore it.
Yes. ak887 uses SSL encryption, which means your password, personal details, and payment data reach our servers in encrypted form. Our security is regularly tested and updated. Your information is not shared with third parties — read our privacy policy for full details.
Never. No ak887 employee or representative will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If anyone asks for these — by phone, messenger, or any other channel — they are definitely a scammer. Cut off contact immediately and report the incident to [email protected].
Withdrawal Questions
Yes, but you must meet the wagering requirement. For the welcome bonus, wagering is calculated at 25 times the bonus amount only. Example: if you receive a ৳1,500 bonus, placing ৳1,500 × 25 = ৳37,500 in bets makes the bonus winnings withdrawable. It is calculated on the bonus portion only — not on the combined total of deposit and bonus.
In most cases this is normal — processing is underway. Withdrawals at ak887 are typically completed within 1 hour. However, account verification or a busy banking system can occasionally cause a short delay. If it takes more than 1 hour, contact us via live chat or at [email protected] with your reference number.
Standard withdrawals at ak887 are processed within 1 hour. Requests made via bKash, Nagad, Rocket, and Upay are received within this timeframe in most cases. Bank transfers may take a little longer due to the bank's own processing procedures.
The minimum withdrawal amount at ak887 is ৳800. Withdrawal requests below this amount will not be accepted. Before withdrawing, make sure the wagering requirement has been met and your account balance is above the minimum limit.
Deposit Questions
After logging in, go to the cashier or deposit section and select Nagad as your payment method. Enter the amount (minimum ৳200), then send it to the Nagad number shown on screen. Once sent successfully, confirm with the transaction ID. It is usually credited to your account within a few minutes.
ak887 does not charge any deposit fee. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges — this is entirely part of each payment service's own policy. For bank transfers, the bank's own service charges may apply. Check your payment service's app or website for the latest charges.
Wait a little first — it usually credits within a few minutes. If it still has not arrived after 15–20 minutes, contact us via live chat or at [email protected] with your payment transaction ID and a screenshot. The team will verify and resolve the issue promptly.
The minimum deposit at ak887 is ৳200 — and this applies to all payment methods (bKash, Nagad, Rocket, Upay, and bank transfer). With just ৳200 you can start playing and take advantage of the welcome bonus.
Bonus Terms
In most cases, once a bonus has been added to your account and betting has started, it cannot be cancelled. However, if you want to withdraw your deposit without using the bonus, you can contact support before using the bonus. Read the bonus terms and conditions carefully before making any decisions.
No. The welcome bonus is given only once, on each player's first deposit. If the same person tries to claim a bonus by opening multiple accounts, all accounts may be cancelled. Make proper use of this opportunity as a new player.
Yes, bonuses have a set expiry period. If the wagering requirement is not met within the specified time, the bonus and any winnings earned from it may be forfeited. The expiry period is stated in the terms and conditions at the time of claiming the bonus — keep that in mind when planning.
When you open a new account at ak887 and make your first deposit, you will automatically receive a 150% bonus — up to a maximum of ৳15,000. Example: deposit ৳1,000 and ৳1,500 in bonus is added, giving a total balance of ৳2,500. Deposit ৳22,000 or more and the bonus reaches the maximum of ৳15,000, for a total of ৳37,000.
Wagering means you must place a specified amount in bets before withdrawing bonus winnings. At ak887, wagering is 25 times the bonus amount only — not on the deposit portion. Example: if you receive a ৳1,500 bonus, you must place ৳1,500 × 25 = ৳37,500 in bets before withdrawing the bonus winnings.
Still have questions? We are always ready
If the answers above did not resolve your issue, contact our support team directly — available in Bengali and English, 24 hours a day, 7 days a week.
Live Chat — log in to the site and start right away
Support available in Bengali and English